What Exactly is Synthetic ID Theft and Fraud?
Anyone familiar with Synthetic ID Theft and Fraud? Identity theft and fraud utilizing "Synthetic ID fraud" is something I personally had never heard nor was aware of (term Synthetic ID) until a friend...
View ArticleDMS Rankings by Rooftop Count
Hi All, thank you for this great resource and community. Would like to pose a question: Does anyone have any color on how many rooftops the DMS providers below have? Would love to understand each DMS'...
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CDK & ReyRey lost to NADA in court
Dealers Win Critical Court Decision Against CDK, Reynolds & Reynolds Dealers in Arizona scored a major victory late Friday when the U.S. District Court in Arizona ruled strongly in favor of a 2019...
View ArticleName Consolidation Tool & CDK; why you need a clean up!
I'd like to introduce myself, my name is Jeffrey Schwartz and I own Empire Data Management based in the Hall of Fame City of Canton, Ohio. I have grown up in the automotive industry and the ADP/CDK...
View ArticleAutoCheck Open Recall Report problems
Hello DealerRefresh forum people! We are a small independent 80+ vehicle used car dealership and use AutoCheck Open Recall Reports by Experian but unfortunately we have not received a report in 3...
View ArticleRecommendations for Vehicle Document Scanning & Archiving?
Was wondering if anyone out there had recommendations for RO, Parts, and dealer jacket scanning and archiving? Any help would be greatly appreciated!
View ArticleDealerCenter DMS - your experiences
Complete noob here... hello everyone! We're starting up an independent dealer and are currently looking at DealerCenter as our DMS. Tried searching the site for info but couldn't find any. Anybody here...
View ArticleDealerTrack Integration
I am doing Dealertrack integration and have connected to the DB2 database using ODBC. The issue is that there is no documentation on what table is what in there. For instance BOPMAST is for the deals...
View Article30 Days on Arkona
Overall Rating: :thumbup: :thumbup: :thumbup: 4th thumb waiting for the software to mature. Thinking of changing DMS providers? If so I want to share with the community our experiences in the first 30...
View ArticleFTC Safeguards - what we know thus far
TLDR: nobody knows every specific of a new government rule - specifics should later come out of court cases document everything - have a written document showing how you are trying to comply just in...
View ArticleIs there an Anti-Virus, Firewall, & Anti-Spyware software worth using over...
Now that the new FTC rules are live, is it worth it to find better tools than Microsoft Defender?
View ArticleIf someone else controls access and use of your data, do you really own it?
If someone else controls access and use of your data, do you really own it? There is a very real battle for data control and access of dealer data taking place in the court of law right now. If you...
View ArticleIs the promise of "Big Data" back from the dead?
(Hey Mods, Please delete this if it is too promotional. I joined Foureyes to help launch this product because it spoke to so many of the data related discussions we've had here in the Refresh Forums...
View ArticleHere are some sample BigQuery queries to pull GA4 data based on the ASC...
With the recent push for the ASC standard for GA4, and with more people dipping their toes into the BigQuery waters, I thought it would be a good time to share some helpful queries that highlight what...
View ArticleBigQuery | ASC Events | Custom Definitions Schema
Hello, I hope this is the right place to be posing this question. I have started exporting GA4 into Google BigQuery natively. Looks like there is a default schema which does not allow for custom...
View ArticleA Dealer Guide to the FTC Safeguards Rule - Download PDF
If you're the type of person who studies the morning of a final and gets an "A", then you'll probably be fine. If you need to study weeks in advance to get a "C", then it's time to panic. Either way,...
View ArticleHow many of your store numbers are flagged for Scam/Spam?
I'm using Dealer Identity for our number scrubbing. Jake and team found that out of 707 numbers, we had 161 show up on Spam/Scam lists! Those include our own ported lines, DIDs, and vendor lines...
View ArticleMac compatibility in a dealership
Hi everyone, So i am wondering about Mac compatibility inside a dealer and wonder if anyone else is running Mac OS. I myself daily a MBP 16” M2 and use it for almost all my work since I am in...
View ArticleTekion?
Anyone either considering or already made the switch to Tekion? Would love some comments. Currently on Reynolds Thanks....
View ArticleBusiness Management Software?
I don't even know if that's the correct terminology. What we're looking for is a program that we can take all of the many data sources we have and put them into one spot and create measurable metrics...
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